Refund Policy

Cancellations by the participant

All cancellations must be notified over email and the refunds will be provided as below:

  • Within 48 hours of registration and before accumulating 30 minutes training: 100% refund or transfer to another online course.
  • After 48 hours of registration and after accumulating 30 minutes of training: No refund.
*However, please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding.

Please Note:
Skill Launcher reserves the right to substitute previously allocated presenters with alternative qualified presenters, if deemed necessary.
Skill Launcher also reserves the right to cancel or reschedule courses/events in case of insufficient registrations, or if presenters cannot attend due to unforeseen circumstances.

In case of a cancellation, you will be notified prior to the start date and will be offered full credit to a future course/event or a full refund, promptly.
Refunds towards cancellations initiated by a customer will take up to 10-15 working days from the receipt of written request for refund.